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Scope of Service
To relocate over 500 IT Media tapes from Paris to London for a major financial institution (name withheld due to confidentiality restriction).
The physical movement of the tapes was in itself a fairly straightforward matter; however the tapes contained sensitive and confidential customer information and data protection implications were of paramount concern. As such, meticulous planning around inventory control and security for this relocation activity was essential.
A detailed Migration Security Plan was compiled, which covered matters such as:
Tamper-evident seals were applied to the crates and the vehicle, and as standard for moves of this kind, the client was provided with a guest login to our vehicle tracking system, which enables remote monitoring of the vehicles in transit.
Security Checked personnel were used and the customer was assured by the fact our staff had undergone that screening process.
The customer was able to meet its objective of ensuring no reputational damage was suffered through the loss of media containing customer data by investing sufficient time in the pre-implementation planning process and by making sure Carry Gently’s input was sought at an early stage in that process.